Refund policy

At Wine41, we want every bottle to land exactly the way it should. If something goes wrong, we'll make it right.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong bottle, reach out to us within 7 days of delivery at info@wine41.com. Include a photo of the damage or the incorrect item and we'll reship your order or issue a full refund — your choice.

Not What You Expected

Wine is personal, and sometimes a bottle just isn't for you. We get it. If you're not happy with your purchase, contact us within 7 days of delivery at info@wine41.com and we'll apply 50% of the bottle's purchase price as store credit toward your next order.

A Few Things to Keep in Mind

Due to Florida alcohol regulations, we're unable to accept physical returns of wine. All resolutions are handled through reshipping, refunds, or store credit as outlined above.

Every request is reviewed by our team. Once approved, resolutions are processed within 3 to 5 business days.

Get in Touch

Email us at info@wine41.com with your order number, a brief description of the issue, and any supporting photos. We'll take it from there.